Tourist information

The currency in Austria is the Euro. A currency converter can be found online at


Exchange service is available at almost all bank offices. Banks usually only open from Monday to Friday from 08:00 to 12:30 noon and from 13:30 to 15:00, and until 17:30 on Thursdays. In the city centre (1st district), almost all banks are open over lunchtime.
You may also ask at your bank if they are represented in Vienna and which opening hours they have.

Currency exchange offices can also be found at the airport and in popular tourist areas.

In Austria the power sockets are of type F. The standard voltage is 230 V and the standard frequency is 50 Hz.

No special vaccinations are required when travelling to Austria.

Normal check-in time at hotels is 15:00. The checkout time is usually between 10:00 and 12:00 noon.

Sales tax (VAT) is included in prices quoted. The standard tax rate amounts to 20%, the reduced rate of 10% respectively 13% applies to food, books, theatrical and cultural events.

Upon application travellers not domiciled in the EU will be refunded the VAT by the seller for goods bought in Austria. Please note the following requirements:

The invoiced amount (possibly including VAT) must exceed EUR 75.
• Your passport or other cross-border travel document must indicate a domicile outside the EU.
• You must export the item with your personal luggage from the EU before the end of the third calendar month following the month in which the purchase was made.
• You must prove the export of the item to the seller. This is done by returning to the seller.

An endorsement can be issued at a later date only in special, exceptional cases.
At some border-crossings, private clearance offices have been set up that handle the refunding procedure on your behalf against a fee.
On the other hand, in several non-EU countries the seller will refund the VAT paid when making a purchase. The respective body (embassy, consular office) will inform you of the conditions and formal requirements that apply to this connection.

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Shopping streets and pedestrian zones offer luxury goods and good values – at jeweler’s shops as well as antique stores, art stores, and fashion designer boutiques. Between flagship stores and shopping palaces, you can discover many things. Online information is available here

Smoking is strictly forbidden within the entire Messe Wien building. There are designated smoking areas outside the building.
Furthermore it is forbidden to smoke in public buildings, offices and on public transport. Some restaurants do have separate areas where smoking is still allowed, likewise in some bars.

The time zone in Vienna is Central European Time CET, 1 hour ahead of Greenwich Mean Time (GMT +1).

You can check the entry requirements for Austria here:

Visa list by countries Ministry of foreign affairs as per January 2018

It is the sole responsibility of the attendee to take care of his/her visa requirements. Attendees who require an entry visa must allow sufficient time for the application procedure. Attendees should contact the nearest embassy or consulate to determine the appropriate timing of their visa applications. If you need a visa please make sure you leave enough time to apply and to have the relevant letters.

Invitation letters for visa will become available for download (in the registration portal) to registered participants whose registration is fully processed.

Tourist-Info Vienna
1010 Vienna
Daily from 9.00 am - 7.00 pm

Tourist Info Vienna Airport
in the arrival hall
Daily from 7.00 am - 10.00 pm

Tourist Info Vienna Main Station
in the InfoPoint of ÖBB
Daily from 9.00 am - 7.00 pm

Information can also be found online at

There will also be a visitor information service point on-site the conference center during ESHRE 2019.