Tourist information

As a rule, banking opening hours are from Monday to Friday from 8:30 to 14:00. The afternoon opening hours can vary depending on the individual banks but they are generally between 14:45 and 15:45. Some branches open all day from 8:00-16:00 and may have special opening hours on Saturdays.

Visitors can exchange currency at:

  • exchange offices;
  • airports;
  • hotels;
  • banks.

ATMs Automatic Teller Machines (ATMs) are located inside or outside banks for cash withdrawals with ATM cards or credit cards. Some branches in the city centre are also equipped with ATM currency exchange machines. ATM devices usually function 24/7.

Payment by credit card is accepted in most shops, with the exception of a fewsome small grocery stores, craft shops and market stalls.
In case of theft or accidental loss of ATM or credit cards please contact your bank immediately by calling the toll-free number 800822056 for ATM cards or the toll-free customer service circuit (Carta Sì – BankAmericard – Mastercard etc ...) in the case of credit cards. If the credit card is also enabled for debit card functions it is necessary to call both toll-free numbers to block both functions! Generally these services are active 24/7. Please note: both circuits have toll-free numbers available that are valid both for calls from Italy and numbers for calls to Italy.

The currency in Italy is Euro (EUR).
A currency calculator can be found online at

The climate in Milan is typically continental; it is characterized by long, hot summers and low winter temperatures that can result in snow cover.

The distance from the sea does not generate humidity and consequently rainfall is generally limited. Average days in Milan are mostly stable with a temperate climate. Average temperatures in the city range from 0/ +5 ° C in January to + 20/+ 30 °C in July. Winter in Milan is generally quite cold.

The summers are hot and humid with some milder days. The median monthly rainfall indicates that precipitation is abundant and well-distributed throughout the year. Peak rainfall occurs between October and November with minimum amounts registered in January and February.

Fog is not as frequent as people think. Nowadays, very foggy conditions are quite uncommon.

Electricity in Italy is 220V, 50Hz AC.  If you are coming from the U.S.A., Canada, United Kingdom or Ireland you definitely need an adaptor - as well as from many other countries.

Please check the latest updates re. the COVID-19 travel requirements and restrictions here

At the time of purchase the Italian retailer can directly refund the buyer (resident or domiciled outside the EU) with the VAT included in the sale price of the goods or can provide documentation for a VAT refund at a future date. This tax free advantage is available if the following conditions are met:

  • the foreign buyer is a resident or domiciled outside the EU;
  • the goods are intended for personal or family use and must be carried in their baggage;
  • the total value of goods purchased must be greater than 154.94 euros (VAT included), proof of purchase must be shown with sales invoice which must describe the goods and must include the traveller’ s personal data and details of passport or other equivalent document;
  • all items must be transported outside the European Union territory within three months of the end of the month in which they were purchased;
  • the invoice must be returned to the Italian trader within four months of the end of the month in which the goods were purchased.

The items purchased and the relevant invoice must be declared to the Customs when exiting the EU. It is worth remembering that the goods must always be shown at the Customs office: if the traveller intends to carry them in hold baggage they must declare them at Customs prior to the check-in. The traveller must return the original invoice, officially endorsed by Customs, to the Italian seller within four months of the end of the month in which the document was issued, thus, concluding the procedure that enables the traveller to benefit from VAT exemption from the very beginning of his journey.

Milan is widely known as the city of design and fashion. A paradise for shopaholics.

Online information is available at

Smoking is strictly forbidden within the MiCo.

Furthermore it is forbidden to smoke in public buildings and private businesses - including restaurants, pubs, shops, public transport, entertainment venues and workplaces.

As of 2020, smoking within a 10m distance of other people is no longer permitted in Milano, particularly in the city's parks and green spaces, sports and recreational grounds, children's play areas, stadiums and cemeteries. Milano is the first Italian city to introduce such an extensive outdoor ban, part of a package of measures to improve air quality and combat climate change.

The time zone in Italy is Central European Time CET, 1 hour ahead of Greenwich Mean Time (GMT +1).

Check here for the entry requirements for Italy:


It is the sole responsibility of the attendee to take care of his/her visa requirements. Attendees who require an entry visa must allow sufficient time for the application procedure. Attendees should contact the nearest embassy or consulate to determine the appropriate timing of their visa applications. If you need a visa please make sure you leave enough time to apply and to have the relevant letters.

ESHRE will only send invitation letters for visa to registered participants.

Piazza Duomo 14 - Milan
Opening time: Monday to Sunday 10:00-18:00
Tel: +39 02 884 55555
E-mail: [email protected]

YESMILANO Tourism Space
Via dei Mercanti 8 - Milan
Opening time: Monday to Friday 10:00-18:00
Tel: +39 02 85155931

Tourist/visitors information can also be found online at